File Under: A thought too long to Tweet
Just moments ago, I Tweeted this:
"a colleague just told me s/he made a business decision based solely on not wanting to deal with someone's bad attitude.
Who wins? Who loses?"
I immediately got a response from a Tweep - "That happens every day!" And, I agree. The nuances of my quandary were lost in the brevity of 140 characters... but what I was getting at is this: Does anyone win in this scenario? I think the answer is no. The person with the 'tude is losing business. The person with the issue may go to another vendor with a better outlook on life, but who may not offer the same product or level of service. The next step intrinsically becomes a gamble.
And yet, backing out of a venture because a potential partner is being an knob is probably the best reason to back out at all. If your gut says run, I say kick off those high-heeled shoes, sistah. Whenever I've ignored that little voice in my own head, I've lived to realize it was right all along.
Even with the clarity of my opinions on this one, the scenario still ticks me off to no end. We are in an economic crisis. Why are people who never learned the importance of customer service (who are working with customers) even employed right now?! Choosing to avoid the jerks of the world used to be just that, a choice. Now, it's less of a choice, and more of a hurdle. Avoiding certain relationships is easier in a robust economy, and whether a professional chooses to weather that bad attitude in the name of moving business forward, or to forgo the partnership and miss out on any number of opportunities (better relationships with other people in the company, a visible or lucrative client, new channels of business, etc.), it's easy for a bad taste to develop.
To me, being nasty is just one simple way the less learned of us can contribute to our social and financial woes. It bothers me when people like this win battles. But all is fair in love and war, and I love a good fight. My favorite killing machine, however, is kindness.
Want more good vibes? Check out The GiST, created by Schmutzie.
Photos from the Beat
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